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image for Visitor Centre item typeCwmcarn Visitor Centre at Cwmcarn Forest Visitor Centre

  • Self-assessed Accessibility Information

Visitor Centre, free entry

Cwmcarn Forest

Cwmcarn Forest

Cwmcarn Forest

In light of COVID-19, please make sure you check with your travel and activity or attraction providers before travelling. You can get the most up-to-date information on COVID-19 in Wales at the Public Health Wales website.


Cwmcarn Forest boasts a modern visitor centre experience with spacious information point stocked with maps and local information. The contemporary gift shop has a range of quality gifts including Harry Potter merchandise. Raven’s Café offers hot meals and cold snacks along with delicious homemade cakes and a great selection of hot and cold drinks. A meeting room is available to hire for training courses, conferences and meetings.

Cwmcarn Forest is mountain biking paradise with three mountain bike trails and another coming soon. With ample parking, bike repair shop and lift service, everything is on hand for a day of biking for thrill seeking adrenaline junkies. Extend your visit by staying at one of the glamping pods or newly added lodges on site.

Whether you want walking trails or a leisurely stroll, Cwmcarn Forest has it all, from challenging hill climbs up Twmbarlwm to gentle walks around the forest and valley floor. Take a look at our trails on our website.

Sample a wide range of meals and snacks at Raven’s Cafe – with plentiful seating in the bright and airy interior or choose to dine outside on the decking area, which stretches around the Centre and overlooks the Nantcarn River. The café uses local produce and supports local suppliers whenever possible. Enjoy a slice of homemade cake, hot meal or snack.

Whether it’s a gift for a friend of family member, we have a selection of products to suit all tastes and budgets. Our product range is a mix of lifestyle and seasonal trends along with a Harry Potter themed corner featuring keepsake boxes and street sign inspired wall art.

Baby changing facilitiesCredit cards accepted (no fee)Disabled toiletsFacilities for educational visitsGift shopOn-site cateringPicnic sitePublic toiletsFacilities for conferencing

Children welcomeDisabled accessDogs accepted

Opening Details

Open all the time

Open every day 9:00am – 5:00pm except a 4.30pm close on a Friday during the winter time.

Closed over the Christmas and New Year period from 25th December until 2nd January.


Free entry

Car parking charges apply throughout the site:
£1 for 2 hours
£3 all day


Cwmcarn Forest,
Nantcarn Road,
Nr Crosskeys,
NP11 7FE



Plan route to Cwmcarn Forest Visitor Centre using Google mapsPlan route using Google maps

Map reference: ST 238934  Lat: 51.63464 Long: -3.10217

Car parking is available at £1 for 2 hours stay or £3 all day.

Parking: with charge

Accessible by Public Transport: 0.5 miles from Crosskeys station


  • Baby changing facilitiesBaby changing facilities
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled toiletsDisabled toilets
  • Facilities for educational visitsFacilities for educational visits
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • Picnic sitePicnic site
  • Public toiletsPublic toilets
  • Facilities for conferencingFacilities for conferencing
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs acceptedDogs accepted

Self-Assessed Accessibility Details


  • YesDesignated parking provided for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is:
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesRamp


  • YesLevel access (no steps/thresholds) or access by ramp or lift to restaurant / cafe
  • YesLevel access (ie no steps or thresholds), or access by ramp or lift to the toilets
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesGluten free (coeliacs)
    • YesVegetarian
  • YesBaby changing facilities
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu


  • YesSteps to the main entrance
    • 4
      Number of steps to entrance
  • YesRamp to entrance
  • YesEntrance is well lit
  • YesAutomatic door at the main entrance