Awards for Hilton Cardiff
Visit Wales Verified Accommodation
In late 2010, Visit Wales introduced a new listed quality assurance option. Businesses that wish to be star quality graded or VAQAS assessed will still be able to do so. In order to be listed, a business will need to comply with a Code of Conduct and confirm the availability and serviceable condition of essential facilities and services appropriate to the type of business. There will be no automatic inspection by Visit Wales, but random visits will take place by quality advisers. Businesses opting for listed will be able to advertise in Visit Wales and local authority guides and appear on the Visit Wales website. In addition, they will also be able to take advantage of the bed booking service at networked Tourist Information Centres.
Additional information on this classification scheme is available here.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-Assessed Accessibility Details
Parking
- Surface of the car park and pathway leading to entrance is
Solid ie tarmac / concrete etc
valet parking
- Drop-off point for guests outside entrance
- Route from the parking area to the entrance:
- Has a ramp
Solid ie tarmac / concrete etcPublic Areas
- Level access (no steps/thresholds) or access by ramp or lift to:
- Entrance to reception
- Public toilet
- One or more bedrooms
- Lounge
- Bar
- Swimming pool
- Gym/leisure centre
- Good contrast between the floor and wall
- Lift equipped with verbal floor announcements
- Lift equipped with raised floor numbers or braille numbers or letters
- Clear surfaces such as glass doors have contrast markings
- Baby changing facilities
- Guest information available in large print (14pt and over)
Bedrooms
- Bedroom furniture can be re-arranged if requested by guest
- Bedroom with non-allergenic bedding available
- Bathrooms available with:
- Separate shower unit
- Bath with shower
- Bath
- Wet room
- Separate shower unit with support handrails available
- Separate shower unit with fixed shower seat or shower chair available
- Bath with support handrails available
- WCs with handrails available
- Bathroom with emergency call system available
- Bedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
- Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
- Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
- Bedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
- Bathrooms available that have been specially adapted for wheelchair users
Entrance
- Steps to the main entrance
- Handrail by steps
- Ramp to entrance
- Handrail by ramp
- Entrance well lit
- Bell at main entrance
Dining
- Level access (no steps/thresholds) or access by ramp or lift
- Good contrast between the floor and walls
- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)
- Gluten free (coeliac)
- Lactose free (dairy free)
- Low potassium
- Low sodium
- Nut free
- Additive free
- Organic
- Vegetarian
- Vegan