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Dunoon Hotel

  • Visit Wales 4 Star Hotel
  • AA 4 Star Hotel
  • AA 2 Rosettes
  • Visit Wales Gold Award
  • Visit Wales Cyclists Welcome
  • Visit Wales Walkers Welcome
  • WTTC SafeTravels

Hotel with 50 rooms £59 pppnb

Gloddaeth Street,
LLANDUDNO,
Conwy,
LL30 2DW

What3words:

Address

Gloddaeth Street,
LLANDUDNO,
Conwy,
LL30 2DW

Details

At a time when high street look the same and most companies concept of customer service is a call centre, the Dunoon Hotel is defiantly, unapologetically and gloriously different. Elegant, understated, formal yet still relaxed, old world rather than new fangled, the Dunoon is a place of personal touches rather than ostentatious gestures.

At the Dunoon our Team of staff are dedicated to providing guests with everything we can offer and provide. The ‘Little things’ do matter in our opinion and we strive to fulfil the needs and expectations of our customers.

The Dunoon is all about the understated luxuries that mark out the grand from the bland: fluffy towels, pristine cotton sheets and Molton Brown toiletries in every bathroom.

Great service is personal and attentive rather than fussy and overbearing. Why not book an early dinner, to enjoy a long stroll along the promenade in the evening, catch a show at the Theatre or enjoying one of the many fine performances from a Welsh Male voice choir.

Our team of award winning chefs prepare their menus daily, with the very best of local produce used to create our two AA Rosette dishes.

Our Chef’s have vast amount of experience and are able to cater for any dietary needs or individual requests given To our Head Chef it’s a challenge not a chore and we always receive wonderful feedback.

So from our two Rosette award dinners to our bar snacks, Sunday Lunch, packed lunches and of course our hearty Dunoon Welsh breakfast to set you up for the day, we are sure you will enjoy your dining experience in our oak panelled Restaurant.

Children welcomeTelephoneTelevisionTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' usePassenger liftIroning facilitiesConference facilitiesSnacks/afternoon teaRegular entertainmentPrivate parkingGardenTotally non-smokingDisabled facilitiesCentral heatingLaundry facilitiesTelevision availableGames room onsiteGolf available (onsite or nearby)Snooker/billiards/pool onsiteRestaurant open to non-residentsVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementVegetarian diet availableLeisure club (onsite or nearby)DVD playerAir conditioningCoach parties welcomedEvening mealsHairdryerHigh chairs availableCots availableReal log/coal firesStaff fluent in FrenchStaff fluent in SpanishStaff fluent in Welsh

Excellently located for the shops, promenade and golf.

Directions

Plan route to Dunoon Hotel using Google mapsPlan route using Google maps

Map reference: SH 778824  Lat: 53.32392 Long: -3.83588

Along the A55, take the 1st exit to Llandudno and follow the A470 into town. As you come into Llandudno, follow the one way system straight up the hight street, then take a left on to Gloddaeth Avenue. After 2 mini round-abouts, were located on your right hand side.

Facilities

  • Children welcomeChildren welcome
  • TelephoneTelephone
  • TelevisionTelevision
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Licenced (table or bar)Licenced (table or bar)
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Snacks/afternoon teaSnacks/afternoon tea
  • Regular entertainmentRegular entertainment
  • Private parkingPrivate parking
  • GardenGarden
  • Totally non-smokingTotally non-smoking
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Laundry facilitiesLaundry facilities
  • Television availableTelevision available
  • Games room onsiteGames room onsite
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Snooker/billiards/pool onsiteSnooker/billiards/pool onsite
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
  • Vegetarian diet availableVegetarian diet available
  • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
  • DVD playerDVD player
  • Air conditioningAir conditioning
  • Coach parties welcomedCoach parties welcomed
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • Real log/coal firesReal log/coal fires
  • Staff fluent in FrenchStaff fluent in French
  • Staff fluent in SpanishStaff fluent in Spanish
  • Staff fluent in WelshStaff fluent in Welsh

Excellently located for the shops, promenade and golf.

Self-Assessed Accessibility Details

Notes

At the Dunoon Hotel we have made every effort to tailor our facilities to the needs and wishes of our guests. We have wheelchair users staying with us almost every week that we are open and many of our guests have special needs due to their age or illnesses and we try very hard to anticipate their equirements and to act on any feedback that they give us. We have developed many features around the hotel which make life easier for our guests. Our staff are trained to be welcoming and helpful to all guests, whatever their needs. Transport and location - We have a private car-park and offer assistance with unloading suitcases to all guests from a drop-off point directly outside the hotel. We offer help in reserving wheelchairs, scooters etc from our local Shop Mobility office and the items are delivered to and collected from the hotel. There is a regular bus service to local towns with stops within 500m of the hotel. Main entrance and reception features - We have created a permananent rank from the street to the front door of the hotel (a very gentle incline) and the hotel's double doors open to provide wide access. There is a bell on the door to gain access if the guest has difficulty opening the door. Our ground floor is level throughout the back exit of the hotel (a fire escape) has a moveable ramp to navigate a small slip on the door frame. Our reception on the ground floor is away from the public rooms and relatively quiet. There is a seat for guests who have to wait to be attended to. Staff are instructed to take guests to a seating area with low tables if they are unable to use the counter for payment of bills. We have a large ground floor unisex toilet with grab-rails and low wall-mounted sink which is designated for disabled guests use. We have no public phone in reception (not an AA requirement) but guests are welcome to use the telephone in reception in an emergency. All doors, entrances and corridors are wide enough for wheelchair/zimmer frame/pushchairs. Other public areas - The hotel has a lift to all floors and whilst some rooms are access via a couple of steps we are careful to ask whether a guest will manage steps when they book the room. Accommodation - All rooms are clearly signed and whilst they are not indicated in Braille type, a member of staff would always be available to guide a guest to their rooms at whatever time of day or night they needed help. We have a room which is specifically adapted for wheelchair users (Room 45). It is very close to the lift, can be made either a twin or a double or indeed occupied as a single by special arrangement, has a large bathroom with a 'wet room' shower, grab rails, shower seat and low sink with lever taps. Another room (Room 43) has both a 'wet room' shower and a roll-top bath and two further rooms on the first floor (Rooms 4 and 7) have relatively large bathrooms that wheelchair users have been comfortable in. All beds are standard height but specific requirements can be discussed with a member of the reception team. Assistance dogs are welcomed - Rooms service is available throughout the day with meals available at certain times of the day. Task lighting - an anglepoint lamp is available from reception on request. There is a telephone in every bedroom. Restaurant - The hotel's spacious restaurant is assessable to wheelchair users (certain tables are designated for this purpose) and we have accommodated horizontal bedchairs in the past. We are also sensitive to requests for quiet tables, well-lit tables and special seating for children. Menus are clearly typed and can be read to the guest on request. Chef can adapt meals for special dietary requirements with advance warning. Fire safety - Our usual policy is only to accept non-mobile guests with carers who would be responsible for their evacuation in the case of a fire since management cannot guarantee assistance with evacuation. We require that those guests who might need assistance in the case of a fire discuss their requirements with us on check-in. Although we have tried to be as accurate as possible and include as much detail as we can in the statement, we are always willing to give more information on any aspect of this hotel or discuss specific requirements with prospective guests.