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Quay Hotel & Spa

  • Visit Wales 4 Star Hotel
  • AA 4 Star Hotel
  • AA 1 Rosette
  • Visit Wales Gold Award
  • WTTC SafeTravels

Hotel with 74 rooms £135 prpn, £165-£235 prpnb

Deganwy Quay,
LL31 9DJ



Deganwy Quay,
LL31 9DJ


The Quay Hotel and Spa offers a truly warm Welsh welcome to residents and visitors alike, with almost every area of the hotel presenting amazing views of the Conwy Estuary and surrounding mountains.

Each of the luxury 74 bedrooms offer: private terrace area, complimentary WIFI and internet access, en-suite bathrooms, butler tray, bath robes, flat screen LCD TV with a wide choice of Satellite channels and pay per view movies, hair dryer, mini bar facilities, in-room safe, in-room telephone, iron and ironing board (on request). All rooms afford either views of the marina, estuary, or the tranquil internal court yard. We can guarantee room availability from 4pm onwards and check-out from 11am, with late check out available on request. All residents have access to our in-door swimming pool, sauna, steam room and fully equipped gym.

The Quay Hotel & Spa offers a choice of dining venues, including the newly launched Grill Room with breathtaking views, showcasing the excellence of Welsh fine dining. The Lounge Bar and Terrace is a relaxed, informal setting to enjoy alfresco dining. All dishes are perfectly prepared by our very own Executive Head Chef Neil Wiggins. The Lounge Bar and Terrace also tempts residents and visitors with a continental breakfast every morning.

Our four conference rooms provide complementary WIFI and seat a maximum of 150 theatre style. The hotel is an ideal choice for business events, training seminars, launch parties and press launches. Delegate packages can be tailor made to suit your exact requirements. Please contact one of our experienced events team for further information on 01492 564100.

The Quay Hotel and Spa is fully licensed to hold wedding ceremonies and also offers an experienced and dedicated wedding coordinator to assist with planning your special day. With the breathtaking views as a backdrop with stunning photo opportunities, this hotel is certainly one of the best places to host your special day.

The luxury Spa, in conjunction with ESPA offers you a journey to relaxation. The elegantly designed treatment rooms, the expert team of professionals and the exclusive ESPA product is our complete formula for the most wonderful experience for both mind and body. Rediscover your senses and luxuriate in the ambience of the finest Spa on the North Wales coast.

Children welcomeTelephoneRadioTelevisionTea/coffee making in bedroomsMinibar in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaBaby listening serviceHealth/beauty facilities onsitePrivate parkingTotally non-smokingDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Sauna onsiteSwimming pool - indoor onsiteFishingPony trekking/horse-ridingShootingGolf available (onsite or nearby)Water sports onsiteRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessLeisure club (onsite or nearby)DVD playerCD playerCoach parties welcomedEuros acceptedEvening mealsHairdryerHigh chairs availableCots availableGym on siteStaff fluent in FrenchStaff fluent in GermanStaff fluent in ItalianStaff fluent in SpanishStaff fluent in RussianStaff fluent in ChineseStaff fluent in PortugueseStaff fluent in PolishStaff fluent in Welsh

Minibar/CD player/Video/DVD available on request. Spa, gym and swimming pool with hydro therapy pool, sauna and steam room available on-site - complimentary use for all residents. Children welcome from any age.


Plan route to Quay Hotel and Spa using Google mapsPlan route using Google maps

Map reference: SH 782788  Lat: 53.29213 Long: -3.82876

By Car

The Quay Hotel & Spa is located minutes from the A55.
Leave the A55 at junction 18, follow signs for Conwy/Deganwy. Go straight over 2 more roundabouts following the signs for the A546 - Deganwy. The road bends sharply right. Continue to the traffic lights taking the left hand filter lane. Turn left at the lights, over the new automated railway crossing, into Deganwy Quay residential developments.

Distances to the Quay by car:
Chester - 46 miles
Liverpool - 62 miles - including Liverpool Airport
Manchester - 81 miles - including Manchester Airport
Birmingham - 125 miles
Dublin (ferry from/to Holyhead) - 60 nautical miles (2-3 hours by ferry or 99 minutes by seacat)
Holyhead - 40 miles

By Public Transport

Deganwy train station is only a 10 minute walk away from the hotel and is on the mainline route from Llandudno Junction to Llandudno. Daily trains from Chester/Manchester/London all arrive into Llandudno Junction, with connections to Deganwy.

A bus stop is again only a 10 minute walk away and is on one of the main Llandudno routes.

Liverpool and Manchester Airports are approx. 1hr and 30min drive away. A shuttle bus can be arranged via the hotel for groups wishing to have a transfer to and from the hotel.


  • Children welcomeChildren welcome
  • TelephoneTelephone
  • RadioRadio
  • TelevisionTelevision
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Minibar in bedroomsMinibar in bedrooms
  • Licenced (table or bar)Licenced (table or bar)
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Laundry/valet serviceLaundry/valet service
  • Night porterNight porter
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Christmas special programmeChristmas special programme
  • Travel agent bookingsTravel agent bookings
  • Snacks/afternoon teaSnacks/afternoon tea
  • Baby listening serviceBaby listening service
  • Health/beauty facilities onsiteHealth/beauty facilities onsite
  • Private parkingPrivate parking
  • Totally non-smokingTotally non-smoking
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Laundry facilitiesLaundry facilities
  • Electric shaver pointsElectric shaver points
  • Telephone (public)Telephone (public)
  • Sauna onsiteSauna onsite
  • Swimming pool - indoor onsiteSwimming pool - indoor onsite
  • FishingFishing
  • Pony trekking/horse-ridingPony trekking/horse-riding
  • ShootingShooting
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Water sports onsiteWater sports onsite
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Vegetarian diet availableVegetarian diet available
  • American Express acceptedAmerican Express accepted
  • WiFi or internet accessWiFi or internet access
  • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
  • DVD playerDVD player
  • CD playerCD player
  • Coach parties welcomedCoach parties welcomed
  • Euros acceptedEuros accepted
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • Gym on siteGym on site
  • Staff fluent in FrenchStaff fluent in French
  • Staff fluent in GermanStaff fluent in German
  • Staff fluent in ItalianStaff fluent in Italian
  • Staff fluent in SpanishStaff fluent in Spanish
  • Staff fluent in RussianStaff fluent in Russian
  • Staff fluent in ChineseStaff fluent in Chinese
  • Staff fluent in PortugueseStaff fluent in Portuguese
  • Staff fluent in PolishStaff fluent in Polish
  • Staff fluent in WelshStaff fluent in Welsh

Minibar/CD player/Video/DVD available on request. Spa, gym and swimming pool with hydro therapy pool, sauna and steam room available on-site - complimentary use for all residents. Children welcome from any age.

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesSwimming pool
    • YesGym/leisure centre
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities
  • YesGuest information available in large print (14pt and over)


  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesWCs with handrails available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair


  • YesEntrance well lit
  • YesBell at main entrance


  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan


  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training